How can we help?

Need help? Explore a series of questions that are commonly asked by customers.

Do I need to open an account in order to shop with you?

No. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can login right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I create an account?

Please click on “Register” on top bar followed by ‘Create An Account’ and fill in your personal particulars.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard and VISA.

Where can I buy a Jaguar sewing machine?

You can purchase a Jaguar sewing machine directly from this site.

When will my order be processed?

All orders will be processed within 2 working days, excluding weekends and public holidays

How can I track my delivery?

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You can easily check and track the delivery status of your order with our local logistics partner using your ‘order Number’.

How do I register my warranty?

Kindly visit our warranty page to register your product. Please fill in information about yourself along with the serial number of the machine.

Need help?

Contact us through our enquiry form, our Jaguar consultants are on hand with expert advice.

We offer a 2 year warranty on all models, why not register yours now.
All the necessary information concerning Jaquar Sewing machines
Watch our machines in action, with clips showing you how to use your machine.