Do I need to open an account in order to shop with you?

No. However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can login right now, or you can first start shopping and create your account before you check out at the shopping cart page.

How do I /create an account?

Please click on “Register” on top bar followed by ‘Create An Account’ and fill in your personal particulars.

How do I pay for my orders?

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

Where can I buy a Jaguar sewing machine?

You can purchase a Jaguar sewing machine directly from this site or one of the distributors listed on our contact page.

Where can I get my Jaguar sewing machine serviced?

You can book a service directly with our Technical Manager, Mike Brooks.  You can get his contact details from our contact page.

When will my order be processed?

All orders will be processed within 2 working days, excluding weekends and public holidays

How can I track my delivery?

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You can easily check and track the delivery status of your order with our local logistics partner using your ‘order Number’.

How do I register my warranty?

Kindly visit our warranty page to register your product.  Please fill in information about yourself along with the serial number of the machine.

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